Users of singledisk my cloud devices should install the appropriate package via the wd my cloud singledisk install instructions. On your mobile device, launch the wd my cloud mobile app. Jan 22, 2018 to update firmware modules, users may update part of the firmware or all firmware modules. The current version number and the date of last update of the wd my cloud firmware display. Log into your wd my cloud dahsboard, then go to apps, and select plex media server and where it says run app simply click on the switch to turn it off. Western digital my cloud user manual pdf download manualslib. One can disable at least in later firmware versions the auto firmware update feature of the single bay my cloud.
Browse to where you saved the unzipped file and select it. Western digital my cloud pr2100 user manual pdf download. This will prevent the wd my cloud firmware from updating to its latest version. This device is designed and manufactured to assure personal safety. Important safety instructions recording your wd product information. Select the wd my cloud firmware file and click the open button.
Knowledge basesearch by keyword, phrase, or answer id. Apr 01, 2019 the last update for the wd my cloud has to be downloaded and then manually installed. Firmware update killed my my cloud 2tb my cloud wd. Cant upgrade firmware in wdmycloud my cloud wd community. Using the my cloud mobile apps auto backup feature on android. Launch the wd my cloud dashboard and open the settings window by clicking the menu icon. You can download the firmware from the links below. Configuring settings firmware update the firmware update page allows you to set up the device to update the my cloud ex2 firmware automatically or to manually check for an update file. Firmware update killed my my cloud 2tb wd community. Perform the rest of the onscreen prompts to install the wd my cloud firmware on the computer. Since a reboot affects users ability to access the cloud, schedule the updates to occur at times when the likelihood of users accessing the cloud are minimal. My cloud my cloud mirror gen2 my cloud ex2 ultra my cloud ex2100 my cloud ex4100 my cloud dl2100 my cloud dl4100 my cloud pr2100 my cloud pr4100 whats new. Download the update binary file either directly from tv downloads or using the link provided by plex web app as showing here 2.
If you are using the manual update method, do not rename the firmware file. Wd my cloud direct usb transfer and ssh access youtube. Wd 8tb my cloud home hard drive setup and manual download. In the examples below it is a wd pr4100 but all manually installable models are similar. The current version number and the date of last update of the firmware also display on this screen. In the home tab, navigate your mouse to where your firmware version is listed and click where the green arrow is pointing in the image below. Western digital my cloud ex2 user manual pdf download. Improper use can result in electric shock or fire hazard.
Buy it on amazon affiliate link watch my other mycloud videos. Insert the sd card into the my passport wireless drive. Downloadsdownload drivers, software, and updates for your wd product. We use cookies on this site for various purposes, including to enhance site performance, personalize your experience, and deliver interestbased ads. The wd my cloud personal cloud storage system is a highperformance system providing secure wireless access to your media and files from any computer, tablet, or smartphone when it is connected to a wireless router. Wd my cloud user manual wd my cloud dl2100 wd my cloud dl4100. Registrationregister your wd product to get the latest updates and special offers. Stream large files to any screen and expand your nas features with a full suite of apps. Then on the mycloud dashboard, select apps on the ribbon and then click on the plex media server app showing in the. You can try to reset the factory settings and try to upgrade. Before you can start trying out the my cloud os 5, your device must be updated to the firmware 2. Within the dfl wd firmware repair tool, users can easily remove the password, edit the hard drive model and sn, reset the smart, edit the lba and capacity.
Make sure the wd my cloud app is installed on your mobile device. When you see the update firmware dialog box on the screen, select the wd my cloud drive from the displayed list. Once it is done, download the wd 8tb my cloud home hard drive setup software from its official site. Best practices while using plex media server on a my cloud or my passport wireless pro and ssd devic. Configuring settings firmware the firmware page enables you to set up the device to update the wd my cloud firmware automatically or to manually check for an update file. Now, go to the manual update section and select the update link. Wd my cloud user manual 1 important user information.
Oct 29, 2020 setting up dvr storage on a multidrive wd my cloud nas how to install the dvr storage software on a multidisk western digital my cloud nas. A listing of firmware versions for the single baysingle drive my cloud and their wd download link if available. After that, using an ethernet cable, connect the my cloud to your home network. The instructions in this article is for wd firmware version os 3 and not os 5. The wd my cloud personal cloud storage system is a highperformance system providing secure wireless access to your media and files from any computer, tablet, or smartphone when it. Aug 20, 2019 update the firmware manually my cloud dashboard settings. If the automatic update doesnt work or is disabled one can either click on the check for firmware button or manually download the firmware from the wd support section for their my cloud and then use the update from file button to manually update the firmware. After a firmware update installs, the my cloud device may reboot. It is often advised by we end users to disable the auto firmware update option and manually install the firmware to avoid instances where the firmware broke customers units and newer firmware was issued to fix that problem. Delays in updating may be caused by an external appeal to the cloud, for example, the media data cached or some large file copied.
Wd, my cloud ex2 ultra is a highperformance, twobay network attached storage nas device for your home or small office. From an sd card using the wd my cloud mobile app ios import all files on an sd card to your drive using the wd my cloud mobile app. This update does not work on my book for mac, my passport for mac or my book studio. Wd recently released new firmware version os 5, but some users are reporting issues in the community forums after updating. I will however explain a bit more in detail for less it experienced people. If you have important data stored on your current device, remember to back them up first before upgrading to the my cloud os 5 software. My cloud user manual 2 recording your wd product information. But if users want to change the firmware version or microcode, users need to write need to write. My cloud user manual wd my cloud personal cloud storage user manual for use with my cloud devices on firmware 04. Wd my cloud personal cloud storage 1 user manual important user information. How to update firmware on wd hard drives dolphin data lab. Elephantdrive is affected of some cases therefore we ask kindly for you to wait before updating to os 5 if possible. How to update plex server on western digital pr4100.
Wd is happy to announce the release of my cloud firmware 2. On the left panel, navigate to the update firmware and click the check for updates button. Doing so will cause the manual update to fail and can corrupt the system. Download wd my cloud ex4 personal storage firmware 2. If you need instructions on how to manually update. Unzip the file and you will find the actual firmware. Browse to where you saved the b file and select it. Manually updating plex media server on mycloud nas nas. List of all wd firmware and software available for download. Wd service and support registering your wd product register your wd product to get the latest updates and special offers. This article explains how to better use plex media server on a my cloud or my passpo.
My cloud ui is not updating my device firmware wd community. Nov 04, 2015 ok here is how a new wd nas user and new plex user got it to work tonight. Produkt firmware produkt nach produkt filtern my passport wireless my passport wireless pro my passport wireless ssd my cloud home my cloud home duo my cloud my cloud ex4 my cloud ex2 my cloud mirror my cloud mirror gen2 my cloud ex2 ultra my cloud ex2100 my cloud ex4100 my cloud dl2100 my cloud dl4100 my cloud pr2100 my cloud pr4100. Save all your content in one place and protect your data with raid 1, cloud, or lan backup options. This update is only for products that originally shipped with wd smartware and will not function on previous generations of products. How to firmware update via ssh my cloud wd community. User manual my cloud user manual wd my cloud personal cloud storage user manual for use with my cloud devices on firmware 02. Os3 how to manually install the latest version of elephantdrive on my wd nas. Under the section manual update, click the update from file button and a window will open.
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